Services Overview

Let us do the heavy lifting

You’re busy. Your staff is busy. You have high standards. You have ideas. But life moves fast in the healthcare industry, especially in the emergency department. Sometimes knowing where to start and what actionable steps to take is a challenge. Donovan+Partners has the industry experience and expertise to assess your challenges and processes, and deliver a clear path for improvement.

Donovan+Partners works with tertiary and community hospitals to provide services ranging from in-depth assessments and consultations to full interim management engagements.


“[Donovan+Partners] came into a high volume department with a significant leadership vacuum and quickly established priorities and a process to deal with key issues. In a short time [they] built a strong leadership team based on clear communications and expectations for the department … ”

MD, CEO, Emergency Physician Practice Management Group



Interim Management

We can staff your CNO, director, and clinical operations positions for as long as it takes for you to find your perfect candidate. 


We offer comprehensive process evaluations and plan implementation support, but can also send in a consultant who specializes in a particular area of expertise for more targeted issues like patient flow, process improvement, or raising your patient satisfaction scores.


If you need assistance with a specific aspect of your emergency department operations, we take a focused in-depth look to pinpoint problems and leverage improvements. With a quick turnaround commitment, we’ll arm you with actionable data and a project plan crucial to improving your performance.


We use a customized approach

Working with Donovan+Partners is a personalized experience. We provide actionable solutions custom-tailored to your department’s unique needs.  We’re able to do that by using a robust personal approach. All of our services feature in-person meetings, project plans and off-site consultations.

We know your people are the key to making positive change. You and your staff have the most intimate knowledge about your operations, and we know that in order to develop a plan that will work for you, we have to take into account your everyday experiences and insights.  Your vision and your staff’s experiences provide the foundational components that drive your action plan.  


Direct access to your consultant

In-person access to your consultant means that you will not only save money in the long run, but your operation will get the undivided attention of Connie Donovan, MPH, RN  or one of her trusted partners.  Our small firm thrives on the personal connection we make with our clients. We operate on what your specific situation calls for and develop an individualized action plan driven by your priorities.

Schedule a call with one of our subject matter consultants today to discuss your unique situation.